Privacy Policy Last Updated: April 21, 2026 1. Introduction Michael Brand DBA BC3D Agency, and its associated service divisions pdrOS Tech Support and pdrOS Demo (collectively "we," "us," "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, including SMS communications, appointment reminders, technical support notifications, product demonstration scheduling, email marketing, and website tracking tools. By using our services or opting into our communications, you agree to this Privacy Policy and our Terms and Conditions. 2. Information We Collect Contact information We may collect your name, email address, phone number, and mailing address when you submit forms, book appointments, request information, interact with our chat widget, or otherwise provide it to us.Communications data If you opt in, we collect your messaging preferences and maintain records of consent and opt-out activity related to SMS and email communications. Usage and device informationWe may use cookies, pixels, and analytics tools to collect information about how you use our website. This may include your IP address, browser type, pages visited, and interaction data.Appointment and service data If you schedule appointments, book product demonstrations, or use our services, we may collect details associated with those interactions.3. How We Use Your Information We use your information to:Provide requested services and customer supportSend appointment confirmations and remindersSend technical support notifications and onboarding communications to pdrOS platform clientsSend product demonstration scheduling confirmations and related follow-up communicationsSend SMS and email communications that you have explicitly consented to receiveImprove our website and marketing performance using analyticsMaintain compliance records related to consent and opt-outsProtect our business and users, including fraud and security monitoring4. SMS Communications We operate SMS messaging programs under BC3D Agency, pdrOS Tech Support, and pdrOS Demo. By opting in to any of these programs, you consent to receive text messages related to that program's stated purpose. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for assistance.5. Cookies and Tracking Technologies We use cookies and similar technologies to personalize your experience and understand how our website is used. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.6. How We Share Your Information We do not sell your personal information.No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.We may share information only in the following limited circumstances: Service providersWe may share information with trusted vendors who help us deliver services, such as SMS and email delivery, customer support tools, scheduling tools, and analytics providers. These providers may only use information to perform services on our behalf. Legal and safety We may disclose information if required by law or to protect the rights, safety, and security of Michael Brand DBA BC3D Agency, our users, or others. Business transfers If Michael Brand DBA BC3D Agency is involved in a merger, acquisition, or asset sale, information may be transferred as part of that transaction. Any successor will be required to honor this Privacy Policy.7. Your ChoicesSMS opt-out You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive SMS messages from that program unless you opt back in.Email opt-out You can unsubscribe from marketing emails by clicking the unsubscribe link in any email.Access and correction You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.8. Data Security We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, so we cannot guarantee absolute security.9. Children's Privacy Our services are not intended for children under 13 and we do not knowingly collect personal information from children.10. Updates to This Policy We may update this Privacy Policy from time to time. The updated version will be posted with a new Last Updated date.11. Contact Us If you have questions about this Privacy Policy, contact: Michael Brand DBA BC3D Agency address: 1320 Lake St. Fort Worth, Texas 76101 Email: michael@bc3d.agency Phone: 817-961-1196 Website: https://bc3d.agency Terms and Conditions: https://bc3d.agency/terms-of-service